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Values that guide our operations

Punainen Risti Ensiapu is part of the preparedness and response framework of the Finnish Red Cross and the whole country. Our activities are governed by our desire to develop, trust and responsibility as well as the principles of the Red Cross, code of ethics and the desire to protect life.

Punainen Risti Ensiapu, strategy 2021–2023
Punainen Risti Ensiapu, Code of Ethics

Vision

Our goal is to have people who can administer first aid in every home and at every workplace.

Values

We are guided by trust, responsibility and our desire to improve.

Mission

We train first-aiders with the know-how and courage to act.

These cornerstones guide our daily work

We keep a close eye on partner and customer experience, which we use as the basis for developing our digital services. for example FRC first aid training as webinar.

Our partners and customers are at the heart of our operations

We are actively building our network of responsible partners. Our partner network, which organises training events based on the Red Cross first aid training programmes, is an important part of Finland’s first aid training field and nation-wide first aid preparedness framework. We keep a close eye on partner and customer experience, which we use as the basis for developing our services.

Our training activities demand high quality, and we want our activities to be evaluated by external bodies.

We take good care of our employees, invest in the development of the competence of our personnel and promote a positive and encouraging atmosphere at the workplace.

Competent, motivated and healthy personnel

Our first aid expert and training team is the best in Finland, and the team members have the most up-to-date information. We invest in the development of the competence of our personnel and promote a positive and encouraging atmosphere at the workplace. In short, we take good care of our employees.

Through our operations, we promote health, wellbeing and public health security.

We are a part of the Red Cross Movement

We are a social enterprise that does good. Through our operations, we promote health, wellbeing and public health security. What we do helps strengthen the objective of the Red Cross to be a leading first aid operator in providing both assistance and first aid training.

We are a part of the preparedness and response framework of the Finnish Red Cross and the whole country. Our proceeds go towards the help and support activities of the Finnish Red Cross for the benefit of all of us living in Finland.

We work on our services and digital systems to make our operations more efficient and to ensure that we can provide more partner- and customer-friendly services.

We want to improve every day

Quality, knowledge-based management and digitalisation are part of our daily routine. These are the cornerstones the effectiveness and profitability of our operations are based on. The high level of quality can be seen in all of our products and services. We work on our services and digital systems to make our operations more efficient and to ensure that we can provide more partner- and customer-friendly services.

We are a socially responsible operator

We want to act responsibly and reliably both internally and together with our stakeholders. We have been involved in organising first aid training in Finland for almost 140 years. The knowledge and experience in first aid we have gained over the years have resulted in the modern high-quality first aid training Punainen Risti Ensiapu provides today. Through our operations, we promote health, wellbeing and public health security across Finland.

The Association for Finnish Work has granted us the right to use the Finnish Social Enterprise Mark as an indication of our social responsibility. We operations are transparent and our proceeds go towards the benefit of society.

We are also a certified Green Office and committed to environmentally responsible operations and decisions as well as to improving our environmental measures both today and in the future.

How can we help you?

Contact us and we will find a first aid training that suits your needs.